1.     How do I update my password? 

  • Click Login/ Register at the top right hand corner of the AVI homepage to go to the Login/Register page
  • Click Retrieve it now
  • Enter your email address, click Reset my password
  • A link to reset your password will be will be emailed to you
  • Reset your password and keep it safe! 


2.     How do I update my username / email address?

  • Login to the AVI website and click on Edit profile
  • Update the Email address field and click Save Profile at the end of the page  


3. ·   Why can’t I see the links to AVI Learn on my dashboard?

  • You may be trying to access AVI Learn before your courses have started
  • Please send an email to [email protected] for assistance. We will get back to you during AEST business hours.
  • If you're having any other difficulties with AVI Learn, pleas visit the AVI Learn FAQs page for more assistance.